What is the primary role of Program Mentors at WGU?

The primary role of Program Mentors at WGU is to provide guidance and support throughout a student's academic journey. This includes helping students navigate their programs, offering advice on course selections, and ensuring they stay on track to achieve their academic goals. Program Mentors play a crucial role in fostering student success by being a resource for academic questions and personal support, thereby enhancing the overall learning experience.

Other roles, such as conducting assessments or administering grades, are typically handled by faculty or other instructional staff rather than Program Mentors. The focus of Program Mentors is more about mentoring and supporting students rather than directly assigning coursework or managing schedules, which are administrative tasks that do not align with the mentor's supportive role.