Who should WGU students contact if they face issues with their academic performance?

The Academic Coaching Center is specifically designed to support students in their academic pursuits at WGU. They provide various resources such as personalized coaching, tutoring, and tools aimed at enhancing the learning experience. By reaching out to the Academic Coaching Center, students can receive targeted assistance related to their studies, develop effective study strategies, and manage their academic challenges more effectively. This option aligns directly with the needs of students seeking to improve their academic performance.

While peers can offer support and encouragement, they might not have the expertise or resources necessary to address specific academic issues. Similarly, the Service Desk typically focuses on technical help, such as troubleshooting software or access issues, rather than academic performance. The Dean of Students, on the other hand, tends to handle broader institutional matters and student governance rather than individual academic challenges. Therefore, contacting the Academic Coaching Center is the most appropriate course of action for students needing assistance with their academic performance.